Legal & Rules

Terms and Conditions — Lucky 1023 Pakistan Gaming Platform

These Terms and Conditions govern your use of Lucky 1023. Please read them carefully before registering an account or placing any bet. By using the platform, you confirm you have read and agreed to these terms.

Last Updated: December 2026  |  Applies to all Lucky 1023 accounts

Key Terms at a Glance

Important points every Lucky 1023 player should understand before playing.

Age Requirement — 18+

Lucky 1023 is strictly for users aged 18 years and above. You must confirm your age at registration. Any account found to belong to an underage user will be suspended immediately and all balances forfeited without exception.

One Account Per Person

Each player is permitted one account only. Duplicate accounts, shared accounts or accounts opened on behalf of another person are prohibited. Violations result in permanent suspension and the cancellation of all associated bonuses and winnings.

Bonus Terms Apply

All bonuses on Lucky 1023 — including the welcome bonus, reload bonuses and free bets — carry wagering requirements and eligible game restrictions. Bonus funds cannot be withdrawn until the wagering requirement has been fully met.

PKR Only — No Conversion

All transactions on Lucky 1023 are conducted in Pakistani Rupees (PKR). Deposits via JazzCash, Easypaisa, Raast, bank transfer, cards and mobile wallets are all processed in PKR. Lucky 1023 does not process foreign currency transactions.

Fair Play Enforcement

Lucky 1023 actively monitors accounts for abuse, collusion, match fixing exploitation and use of automated betting tools. Accounts found to be in violation will be suspended and winnings cancelled. All bets are subject to review before payout.

Responsible Gaming Tools

Every Lucky 1023 account includes access to deposit limits, session reminders and self-exclusion options. These tools are available at all times from your account settings. Players experiencing difficulty controlling their gaming activity are encouraged to use them.

Important Notice: These Terms and Conditions form a legally binding agreement between you (the player) and Lucky 1023. By creating an account or accessing any part of the platform, you confirm that you have read, understood and accepted all of the terms set out on this page. If you do not agree, please do not use Lucky 1023.

1. Acceptance of Terms

These Terms and Conditions ("Terms") govern the relationship between Lucky 1023 ("we", "us", "the platform") and any person ("you", "the player", "the user") who registers an account or accesses any service provided through the Lucky 1023 website or mobile application.

By completing the registration process on Lucky 1023, you confirm that:

  • You have read and fully understood these Terms.
  • You are aged 18 years or above.
  • You are accessing the platform voluntarily for personal entertainment purposes.
  • You agree to be bound by these Terms and any updates made to them in the future.
  • You understand that online gaming carries a financial risk and that you may lose money.

These Terms should be read together with the Lucky 1023 Privacy Policy and Responsible Gaming Policy, both of which are incorporated by reference into these Terms. If there is any conflict between these Terms and any promotional material or communication, these Terms take precedence.

These Terms are written in plain English for the benefit of Pakistani players. If any section is unclear, please contact Lucky 1023 support before making a deposit or placing a bet.

2. Eligibility and Account Registration

2.1 Age and Eligibility

Lucky 1023 is an adults-only platform. You must be at least 18 years of age to register an account or place any bet. Lucky 1023 takes its age verification responsibilities seriously. We reserve the right to request proof of age at any point and to suspend access pending verification. Any account confirmed to belong to a person under 18 will be closed immediately and all funds forfeited.

2.2 One Account Policy

Each individual is permitted to hold one active account on Lucky 1023. Opening multiple accounts — whether under the same name, the same payment method, the same device or the same IP address — is strictly prohibited. If duplicate accounts are identified, Lucky 1023 will close all but the first registered account and cancel any bonuses or winnings associated with the duplicate accounts.

2.3 Account Accuracy

You are required to provide accurate, current and complete information during registration. This includes your full name, date of birth, contact details and payment method information. Providing false information at registration is a breach of these Terms and may result in permanent suspension.

2.4 Account Security

You are solely responsible for maintaining the confidentiality of your Lucky 1023 account credentials. Do not share your username or password with any other person. Lucky 1023 is not liable for any losses resulting from unauthorised access to your account caused by your failure to keep your login details secure. If you suspect unauthorised access to your account, contact support immediately.

  • Use a strong, unique password that you do not use on other websites.
  • Never share your account credentials with another person.
  • Log out of your account on shared or public devices.
  • Enable any available account security features.

3. Deposits and Withdrawals

3.1 Accepted Payment Methods

Lucky 1023 accepts deposits and processes withdrawals in PKR through the following methods: JazzCash, Easypaisa, Raast, bank transfer (all major Pakistani banks), debit and credit cards, and mobile wallets. All transactions are conducted in Pakistani Rupees. Lucky 1023 does not accept foreign currency payments or cryptocurrency transactions.

3.2 Deposit Policy

Deposits are credited to your Lucky 1023 account promptly upon confirmation from the payment provider. Minimum and maximum deposit limits apply and are displayed in the cashier section of your account. Lucky 1023 does not charge fees on deposits, but your payment provider may apply their own transaction charges.

3.3 Withdrawal Policy

Withdrawals are processed to the same payment method used for your most recent qualifying deposit. Lucky 1023 reserves the right to request identity verification before processing any withdrawal. Withdrawal requests may take up to 72 hours to process depending on the payment method selected. Bonus funds are not withdrawable until all associated wagering requirements have been met.

3.4 Verification Before Withdrawal

Lucky 1023 may request the following documents before processing a withdrawal: a copy of your national identity card (CNIC), proof of payment method ownership, and any other documentation necessary to verify your identity. Failure to provide requested documents within a reasonable timeframe may result in withdrawal delays or account suspension.

Please Note: Attempting to withdraw funds obtained through bonus abuse, multiple accounts or any form of fraudulent activity will result in immediate suspension and forfeiture of all balances. Lucky 1023 carries out fraud screening on all withdrawal requests.

4. Bonuses and Promotions

4.1 Welcome Bonus

New players who register a Lucky 1023 account and make a qualifying first deposit in PKR are eligible for the welcome bonus. The welcome bonus is a percentage match applied to the first deposit amount, credited automatically. The exact percentage and maximum amount are displayed on the Promotions page and may vary over time.

4.2 Wagering Requirements

All bonus funds on Lucky 1023 are subject to a wagering requirement before they can be withdrawn. The wagering requirement is expressed as a multiplier — for example, a 30x wagering requirement means you must wager the bonus amount multiplied by 30 in eligible games before the bonus balance becomes withdrawable as real money. Wagering requirements and eligible games are specified in the terms of each individual promotion.

4.3 Bonus Expiry

Bonus funds and free bets carry an expiry period. If the wagering requirement is not completed within the specified timeframe, the bonus and any winnings derived from it will be removed from your account. Expiry dates are shown at the time the bonus is credited.

4.4 Promotion-Specific Terms

PSL odds boosts, accumulator bonuses, cashback offers and other recurring promotions each carry their own specific terms. These are published on the Promotions page and form part of these Terms when accepted. Lucky 1023 reserves the right to modify, suspend or cancel any promotion at any time without prior notice.

  • Only one welcome bonus is available per player, per household and per payment method.
  • Bonuses cannot be combined unless explicitly stated in the promotion terms.
  • Lucky 1023 reserves the right to decline bonus eligibility to any account at its discretion.
  • Bonus abuse — including opening multiple accounts to claim the same bonus — will result in permanent suspension.

Always check the Promotions page for the latest bonus terms before making a deposit. The terms displayed at the time of your deposit are the terms that apply to your bonus.

5. Betting Rules

5.1 Acceptance of Bets

All bets placed on Lucky 1023 are subject to acceptance by the platform. Lucky 1023 reserves the right to refuse, limit or cancel any bet at its sole discretion, including but not limited to situations where a technical error has resulted in incorrect odds being displayed, where a bet is placed after the relevant market has closed, or where the platform has reasonable grounds to suspect the integrity of the relevant event.

5.2 Cricket and PSL Betting

Cricket betting on Lucky 1023 covers Pakistan Super League matches, T20 international fixtures, bilateral ODI series, ICC tournaments and Test matches. Pre-match and live in-play betting markets are available. All Cricket bets are settled in accordance with official match results as declared by the governing body of the relevant competition. Bets on abandoned or cancelled matches are voided and stakes returned unless otherwise specified in the market rules.

5.3 Live In-Play Betting

In-play betting markets are subject to suspension and change during the course of an event. Lucky 1023 is not responsible for bets placed after the relevant outcome has been determined where a delay in live data transmission has caused the market to remain open temporarily. The platform reserves the right to void any bet placed under such circumstances.

5.4 Bet Settlement

Bets are settled as soon as the official result of an event is confirmed. Settlement timelines may vary depending on the sport and competition. In the event of a dispute regarding the settlement of a bet, the decision of Lucky 1023 is final, subject to any review process described in our support documentation.

5.5 Maximum Winnings

Lucky 1023 applies maximum payout limits per bet and per event. These limits are displayed in the relevant betting market and are subject to change. Any winnings exceeding the published maximum will be capped at the maximum payout amount.

6. Casino and Game Rules

6.1 Game Availability

The Lucky 1023 game library includes slots, live casino games, fish games and other casino-style games. Game availability may vary and Lucky 1023 reserves the right to add, remove or temporarily suspend any game at any time without prior notice. Certain games may not be eligible for bonus wagering — eligibility is specified in the bonus terms.

6.2 Game Malfunctions

In the event of a technical malfunction during any casino game or fish game session, the affected game round will be voided and the relevant stake returned to your balance. Lucky 1023 is not liable for any losses caused by a game malfunction, system interruption or connectivity failure on the player's side. "Malfunction voids all pays and plays" is a standard condition applicable to all Lucky 1023 games.

6.3 Live Casino

Live casino games — including Live Baccarat, Live Roulette and Live Blackjack — are operated by third-party studio providers. The rules governing each live game are displayed within the game interface and form part of the conditions applicable to that game. Lucky 1023 is not responsible for errors made by the live dealer where those errors are corrected before the round is completed in accordance with the studio's own rules.

6.4 Fish Games

Fish games on Lucky 1023 are skill-influenced arcade-style shooting games. Each fish game has its own point value, multiplier structure and ammo cost, all of which are displayed within the game. Results are determined by the game engine and are not adjustable by Lucky 1023 staff.

7. Prohibited Conduct

The following activities are strictly prohibited on Lucky 1023. Engaging in any of these activities will result in immediate account suspension and forfeiture of all balances:

  • Opening more than one account or opening an account on behalf of another person.
  • Providing false, incomplete or misleading information at registration or during verification.
  • Using automated software, bots, scripts or artificial intelligence tools to place bets or interact with the platform.
  • Exploiting errors in odds, game mechanics or platform software — commonly known as "arbing" or "advantage play" in bad faith.
  • Colluding with other players in poker, live casino or any multiplayer game environment.
  • Attempting to reverse, chargeback or dispute a legitimate deposit transaction through your payment provider.
  • Using a payment method that does not belong to you or for which you do not have authorisation.
  • Any conduct that Lucky 1023 reasonably believes to constitute match fixing, fraud or money laundering.
  • Attempting to access accounts belonging to other players.
  • Using the platform for any commercial purpose or on behalf of a third party.

Zero Tolerance: Lucky 1023 has a zero-tolerance policy towards fraud, money laundering and any form of collusion. All suspicious activity is logged and reported. Confirmed fraud cases will result in permanent suspension and legal action where appropriate.

8. Account Suspension and Closure

8.1 Suspension by Lucky 1023

Lucky 1023 reserves the right to suspend, restrict or permanently close any account at any time and without prior notice if it reasonably believes that a breach of these Terms has occurred, or if continued operation of the account poses a risk to the platform, other players or the integrity of a sporting event.

8.2 Effect of Suspension

Where an account is suspended pending investigation, access to the account and all associated funds will be restricted until the investigation is complete. If the investigation confirms a breach of these Terms, Lucky 1023 reserves the right to forfeit the account balance. Where no breach is confirmed, access will be restored and the balance returned in full.

8.3 Voluntary Account Closure

You may request the closure of your Lucky 1023 account at any time by contacting support. Before closure, you are encouraged to withdraw your remaining balance. Accounts closed at the player's request may be reopened subject to verification. Players who have self-excluded should not attempt to reopen their account during the self-exclusion period.

8.4 Inactive Accounts

An account that has had no login activity for a period of 12 consecutive months is considered inactive. Lucky 1023 may apply a monthly administration fee to inactive account balances after this period. You will be notified before any fee is applied, giving you the opportunity to withdraw your balance or reactivate your account.

9. Privacy and Data

Lucky 1023 collects and processes personal data in connection with account registration, payment processing, identity verification and platform use. The full details of how your data is collected, stored, used and protected are set out in the Lucky 1023 Privacy Policy, which forms part of these Terms.

By registering a Lucky 1023 account, you consent to the collection and processing of your personal data as described in the Privacy Policy. You have the right to request access to, correction of or deletion of your personal data at any time by contacting support.

  • Your data is used to verify your identity, process payments and detect fraud.
  • Lucky 1023 does not sell your personal data to third parties for marketing purposes.
  • Payment data is processed securely and is not stored in a form that could be accessed by unauthorised parties.

10. Responsible Gaming

Lucky 1023 is committed to providing a safe and responsible gaming environment. Gambling is a form of entertainment and should be kept within manageable limits. The platform provides the following responsible gaming tools to all account holders:

  • Deposit Limits: Set daily, weekly or monthly deposit caps directly from your account settings.
  • Session Reminders: Receive notifications after a specified period of continuous play.
  • Self-Exclusion: Request a temporary or permanent exclusion from the platform at any time.
  • Reality Checks: Periodic on-screen summaries of your session activity and net position.

Lucky 1023 strongly recommends that all players set a personal budget before playing and stick to it regardless of outcomes. Never chase losses. If you feel that your gambling activity is causing financial stress or affecting your personal relationships, please use the self-exclusion tool or visit the Responsible Gaming page for further guidance.

Gambling should always be enjoyable. The moment it stops being fun, it is time to take a break. Lucky 1023 supports every player who needs help managing their gaming activity.

11. Limitation of Liability

Lucky 1023 provides its platform and services on an "as is" basis. While we make every effort to ensure that the platform operates correctly and continuously, we do not guarantee uninterrupted access or error-free operation at all times.

Lucky 1023 is not liable for:

  • Any loss of winnings, deposits or data caused by a technical failure, server outage or network interruption beyond our reasonable control.
  • Any indirect, consequential or special losses arising from your use of the platform.
  • Losses caused by your failure to maintain the security of your account credentials.
  • Delays in deposit or withdrawal processing caused by third-party payment providers, including JazzCash, Easypaisa or Raast.
  • Any changes to game availability or betting markets made in accordance with these Terms.

In all cases, Lucky 1023's maximum liability to any player in respect of any single claim shall not exceed the balance held in that player's account at the time the claim arises.

12. Changes to These Terms

Lucky 1023 reserves the right to amend, update or replace these Terms and Conditions at any time. When material changes are made, we will notify registered players by displaying a notice on the platform or by sending a notification to the contact details associated with your account.

Your continued use of the Lucky 1023 platform after any update to these Terms constitutes your acceptance of the revised Terms. If you do not agree with any changes, you should stop using the platform and request closure of your account before the revised Terms take effect.

The date at the top of this page reflects when these Terms were last updated. We recommend reviewing this page periodically to stay informed of any changes that may affect your account or your use of the platform.

Questions about these Terms? If any part of these Terms is unclear, contact the Lucky 1023 support team before making a deposit or placing a bet. Our team is available to explain any section in plain language.

Ready to Play on Lucky 1023?

Create your free account today, deposit in PKR via JazzCash or Easypaisa, and claim your welcome bonus. Cricket, PSL, Casino, Fish Games and more — all in one place.